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Frequently ask questions


how to make french toast Much of an executive's workday is spent Asking others for information--requesting status updates from a team leader, by way of

example, or questioning a counterpart in a tense negotiation. Yet unlike professionals such as litigators, journalists, and

physicians, that are taught how to ask questions as an important part of their instruction, few executives consider questioning as

a skill which can be honed--or believe the way their own answers to queries could make conversations more effective.


That is a missed opportunity. Questioning is A uniquely powerful tool for unlocking value in organizations: It hastens learning

and also the exchange of ideas, it hastens innovation and performance improvement, it builds rapport and trust among staff

members. Plus it can mitigate business risk by uncovering unforeseen pitfalls and hazards.


For many folks, questioning comes readily. But most of us do not ask enough questions, nor do we pose our queries in an optimal

manner.

The good news is that by asking questions, We naturally enhance our emotional intelligence, which then makes us much better

questioners--a virtuous cycle. In this guide, we draw insights from behavioral science research to research how the way we frame

questions and choose to reply our counterparts can help determine the outcome of conversations. We provide guidance for selecting

the ideal kind, tone, arrangement, and framing of questions and for determining what and how much information to share to reap the

most benefit from our interactions, not only for ourselves but for our organizations.


Do not Ask, Don't Get

"Be a good listener," Dale Carnegie advised "Ask questions the Other man will enjoy replying." More than 80 years later, most

people still When one of us (Alison) began studying Conversations at Harvard Business School several years ago, she immediately

arrived At a foundational penetration: Folks don't ask enough questions. In fact, one of The most frequent complaints people make

after having a conversation, such as an Interview, a first date, or even a work interview, is"I need [s/he] had asked me more

Questions" and"I can not believe [s/he] didn't ask me some questions."

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